🔑Synaps Walkthrough

This page gives a brief overview of submitting KYC to Synaps.

Once you have registered and verified your email, you will see a screen prompting you to select whether you are an individual or corporation. Please select 'I am an Individual' unless you wish to submit a 'Know Your Business' (KYB) application.

You will then be prompted to select a KYC provider. Please make sure you are happy with your choice, once selected you are unable to change your mind. For Synaps, select 'Synaps' and continue.

Click 'Start Verification' to continue.

First, commence your face scan. This can be done either via your laptop or phone. Please follow the instructions carefully.

Next move onto providing your ID document, select the issuing country of your ID.

Once you have selected the issuing country, you will be able to see the accepted document types. Please select from the list.

You can decide whether to upload a picture directly (you have an option to move from laptop to phone if it's easier) or to upload a file. Please ensure a clear image is uploaded, photocopies and scans will not be accepted.

Next, you will be able to move onto providing proof of address. Select 'continue verification'.

Select the proof of address type you wish to provide and upload.

You will then be prompted to upload the requested document. Please make sure to read the instructions and requirements before submitting.

Finally, verify your phone number. You will recieve a text message with a verification code to enter into the UI.

Once this is complete you're all set - it can take up to 24 hours for KYCs to be approved. You will get an email from Kinto when it is complete.