🔑Onfido Walkthrough

This page gives a brief overview of submitting KYC to Onfido.

Once you have registered and verified your email, you will see a screen prompting you to select whether you are an individual or corporation. Please select 'I am an Individual' unless you wish to submit a 'Know Your Business' (KYB) application.

You will then be prompted to select a KYC provider. Please make sure you are happy with your choice, once selected you are unable to change your mind. For Onfido, select 'Onfido' and continue.

Click 'Start Verification' to continue.

Next, select your country of residence.

You will then be prompted to add personal information including your full name, date of birth, phone number and nationality.

You will then be asked to provide your address.

Next, select the issuing country of your ID document. Once you have selected, you will see that the accepted document section populates indicating which documents are valid. Please select the document type you wish to submit and continue.

Please read the instructions for providing the document carefully and click 'continue'.

If you're on a computer, you will be given the option to continue on your phone for ease of use taking an image of your ID. When you select 'continue' you will be given a QR code to scan with your phone camera - please scan and follow the instructions on the webpage that populates.

You can also continue on your computer and upload and image of the ID - it must be an image as scans or photocopies will not be accepted.

If using your phone please take an appropriate image of your ID document.

Next, undertake the liveness check. The liveness check entails using your phone camera to take a video of yourself - please follow the instructions provided on screen. This can also be done on a laptop camera etc.

After liveness is complete, please follow the instructions to upload an appropriate proof of address document - read the instructions and select 'Start verification'.

Next select the issuing country of your proof of address.

You will then see the proof of address options that are available for verification in your country. Please select which one you would like to upload.

Read the instructions carefully in order to ensure that the proof of address you upload is acceptable. Click continue and upload a clear image of the document.

Once complete, please wait for your KYC to be processed. This can take up to 24 hours but can be much faster depending on volumes being processed at the time.