🔑Plaid Walkthrough

This page gives a brief overview of submitting KYC to Plaid.

Once you have registered and verified your email, you will see a screen prompting you to select whether you are an individual or corporation. Please select 'I am an Individual' unless you wish to submit a 'Know Your Business' (KYB) application.

You will then be prompted to select a KYC provider. Please make sure you are happy with your choice, once selected you are unable to change your mind. For Plaid, select 'Plaid' and continue.

Click 'continue' to start the verfication process.

First, verify your phone number. Select the country you live in and enter your mobile number and full legal name.

Enter the verification code into the UI and click 'continue'.

Next, enter your full address and date of birth.

If you're on a computer, you will be prompted to complete the process on your phone. Scan the QR code with your phone camera and follow the prompts to continue on your mobile device.

On your phone, you will be prompted to take a picture of your ID. Based on the country you provided, you will be able to select a document type to upload.

Follow the capture instructions carefully to ensure that your document image meets the requirements.

Next, on your phone you will be prompted to undertake a 'liveness' check on your mobile device. Allow camera access and follow the instructions carefully to complete the selfie check.

Once you have completed the selfie check, you will be prompted to return to your original device and view a finishing screen. This could display that your KYC is pending or it's 'finished' and approved depending on volumes being processed at the time. If you used your phone the entire session, you will see the finished screen there.